Gift Voucher Help & FAQs

Here are answers to common questions about iFLY Gift Vouchers.

Buying Gift Vouchers

Looking to buy iFLY Gift Vouchers?

Most of our packages are available as gift vouchers and unless otherwise stated, come with 9 months validity. They can be redeemed at iFLY Manchester, Milton Keynes and Basingstoke only.

There are 5 great reasons why you should buy iFLY Gift Vouchers:

  1. It's a BRILLIANT present... obviously.
    Of course we would say that, but don't take our word for it. Read our recent testimonials.
  2. Your voucher is delivered instantly to your email inbox.
    There’s no waiting around for the post to arrive.
  3. They'll get at least TWICE the flight time of a typical skydive.
    Not to mention how much cheaper it is than all that waiting around on airfields…and for the British weather!
  4. It's FREE to come and watch.
    We welcome family and friends. Come and take photos or a video... or better still, fly as well.
  5. Make a real CELEBRATION of it.
    Our tunnels are seconds away from great places to eat, drink and have lots of fun.

Remember all vouchers can be exchanged for alternative iFLY experiences, goods and services to the value of the original purchase.  

See About iFLY Gift Vouchers for more information or Buy iFLY Gift Vouchers now.

Can I exchange my Gift Voucher?

Yes, Gift Vouchers may be exchanged for alternative goods or services supplied by iFLY MK Ltd (including adults and children's merchandise) at any time during their validity, up to and equal to the value of the purchase.

Example: A Kick-Start voucher purchased for £54.99 can be exchanged for an alternative flight experience(s), media, adults and/or children's merchandise (or any other goods / services supplied by iFLY MK Ltd) up to the value of £54.99. Where the exchange is of greater value than that of the original voucher purchase, a supplementary payment (of the difference) is required. 

Redeeming Gift Vouchers

Got an expired voucher?

Firstly all vouchers purchased directly with iFLY come with 9 months validity as standard and they’re nice and simple to redeem. Simply visit ‘Redeem a Voucher’ to get your flights booked. Pre-booking is essential and flights are subject to availability - please ensure you book well in advance to guarantee your preferred flying time.

It’s important to know that once a voucher has expired, it can no longer be redeemed at iFLY – so we strongly recommend booking early.

However if your voucher has passed its expiry date, don’t panic, our team are on hand to help. We may be able to offer the same experience to you with either 3 or 6 months validity at a significantly discounted price. So if you’d like to discuss your purchase with our team, please don’t hesitate to contact us on 0845 331 6549 or email support@iflyworld.co.uk. Calls cost 5p per minute plus your standard network charge. 

Do you need help redeeming a voucher?

If you have an indoor skydiving voucher you can redeem it online within minutes.

If you need help or you can't find your voucher provider online, please don't hesitate to contact our friendly customer service team on 0845 331 6549. Calls cost 5p per minute plus your phone company's access charge.

Remember all vouchers can be exchanged for alternative iFLY experiences, goods and services to the value of the original purchase.  

Can I change my Gift Voucher for something else?

Yes, Gift Vouchers may be exchanged for alternative goods or services supplied by iFLY MK Ltd (including adults and children's merchandise) at any time during their validity, up to and equal to the value of the purchase.

Example: A Kick-Start voucher purchased for £54.99 can be exchanged for an alternative flight experience(s), media, adults and/or children's merchandise (or any other goods / services supplied by iFLY MK Ltd) up to the value of £54.99. Where the exchange is of greater value than that of the original voucher purchase, a supplementary payment (of the difference) is required. 

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Gift Vouchers are a perfect treat:

  • Ideal for all ages and abilities
  • Delivered instantly to your email inbox
  • Vouchers are now valid until 25th September 2022

Redeem your voucher online

Please choose your voucher type to get started. If you need help just contact us.